Brooklyn Cleaning Services & Our Philosophy
Intentional Care for Brooklyn Cleaning Services
We don't just leave it clean. We leave it Joanna Luxe. Our Brooklyn cleaning services are designed to restore, refresh, and elevate every space with intentional care.Â
Booking Policies
(1)
Booking requires a 30% deposit to secure your preferred date and time slot.
(2)
Final payment is due 48 hours prior to the scheduled service date.
(3)
Service fees are non-refundable once the cleaning date has been confirmed.
(4)
Bookings are subject to availability and our availability calendar.
Frequently Asked Questions
What is included in a standard cleaning?
Our standard cleaning includes a meticulous deep clean of all surfaces, including high-touch areas, followed by a professional polish and a final inspection to ensure every corner is spotless and inviting.
How do you approach deep cleaning?
We use specialized, eco-friendly solutions that are safe for delicate surfaces and high-end finishes. Our process is thorough, artisanal, and designed to restore the feeling of intentional care to your space.
Do you offer move-in and move-out services?
Absolutely. We provide a comprehensive move-in inspection to document the condition of your property and a detailed move-out cleaning to ensure your belongings are protected and your home is pristine.
How can I book a service?
You can book a service online through our website. We recommend reserving at least 48 hours in advance to secure your preferred time slot and ensure a seamless experience for you and your guests.
Cancellation, Rescheduling &Â Access Policies
Cancellation: Cancellations made at least 48 hours before the scheduled service may be rescheduled without an additional rescheduling fee. The 30% booking deposit is non-refundable and is applied toward the scheduled service.Â
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Rescheduling: Requests to reschedule must be made 48 hours before the scheduled appointment. Requests made with less than 48 hours' notice may require a new 30% deposit to secure a new appointment.Â
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Same-Day Cancellation / No-Show: Same-day cancellations, no shows, or failure to provide access at the scheduled appointment time will result in forfeiture of the booking deposit. A new deposit may be required to book another appointment.Â
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Property Access: Clients are responsible for providing safe and timely access to the property at the scheduled service time. If access cannot be provided and the cleaning cannot be completed, the appointment may be treated as a same-day cancellation. Â
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Booking Deposit: A 30% deposit is required to secure your appointment. The deposit is applied toward your service total and is non-refundable once the appointment is confirmed.Â